AI KYB Merchant ScreeningPlatform Monitoring
Prototype engines onlineResidency: Indonesia profile+ New Screening
KSI
Operations

Platform Monitoring

Operational observability for case volume, latency, throughput, connector failures, model drift, data-quality exceptions and privacy/security control health.

SLA & Support
18.4 minPrototype target / PoC validate
410 msGateway only
99.2%Last 24h
1Non-critical connector degradation

Screening volume · last 12 intervals

Current: 82 cases / 15 min · EDD routing 8.4%.

Service health

API GatewayHealthy
OCR runtimeHealthy
Google connectorDegraded
Adverse mediaHealthy

Latency

Document AI p953.8s
Website p9541s
Google Review p958.1s
Adverse Media p9512.7s
Social p959.2s
Image Safety p951.4s

Model quality

OCR confidence driftStable
LOB distribution driftWatch
Sentiment label driftStable
Entity resolver FP dispute rate1.6%
Image safety threshold hits0.8%

Privacy & control health

Deletion SLA98.7% within target
DSR SLA100% within target
Cross-border blocks3 prevented this month
Raw-data log violations0
Privileged sessions7 · all logged
EventComponentTimeImpactStatus
Review API latency elevatedGoogle connector14:082 cases delayed; async retry activeMonitoring
LOB distribution drift thresholdwebsite-lob-id12:40No decision block; validation review openedOpen
Cross-border endpoint blocked by policyConnector Gateway10:12No data transferredContained